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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi Problems while on battery

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05-30-2019 05:12 AM
Hello,
I bought a new Pavilion Gaming 15-cx0004ng. It contains a Realtek RTL8822BE 802.11ac PCIe Adapter.
I had serious problems with the wifi connection (disconnecting all the time). After some research in your forums I updated some drivers.
Now the wifi connection is stable while I'm on cable power. But when I want to use the laptop freely on battery and walk around with it (how laptops are supposed to be used!) the wifi disconnection problems occur again.
Please help me.
05-31-2019 02:19 PM
Let's start by updating the BIOS from this Link: https://support.hp.com/us-en/drivers
Next, Click Start > Type Power Option and select Edit Power Plan > Click Change advanced power settings > Scroll through the list and select Wireless Adapter Settings and change it to Maximum Performance for both Battery and Plugged In > Click Apply
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee