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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

Good Evening!

 

I'm having issues with my laptops wifi range.  I'm a capable of maneuvering around the windows interface so I would say I have a somewhat amateur-ish level of experience along with simple coding knowledge.

 

At approx. 2-4 meters from the modem AND router (in the same room as said modem and router), I get around 2 bars of service.  At 5-7+ meters, I get only 1 bar to no connection at all (in the next room or two).  Comparatively speaking, I also own an HP Elitebook 8540w that connects to the very same wifi from another floor at the other end of the house (10+ m) and gets 3-4 bars of connectivity.

 

I checked for other software that might've been installed with my knowledge related to networking and network adapters and find nothing that I noticed as unusual or recognizable.  Any help here?

 

Serial number for the exact computer is [removed per Rules Of Participation]

1 REPLY 1
HP Recommended

@Keen_Eye,

 

Welcome to HP Support Forums!

 

I understand you have wireless issues with your laptop.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Please try the steps recommended below.

 

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.
Using the search box on the taskbar, search for and open Create a restore point.
The System Properties window displays.
Click Create.
Type a name for the restore point, and then click Create.
Windows creates the restore point.
Using the search box on the taskbar, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.
If a User Account Control screen displays asking if you want to allow the app to make changes to your computer, click Yes.

Type the following commands one at a time, pressing Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled

To open the TCP Global Settings, type netsh int tcp show global in Command Prompt and then press Enter.
Make sure all settings are disabled except Receive-Side Scaling State.


Close Command Prompt, reboot the system and then try to connect to the Internet.
 

Refer this article to further troubleshoot wireless issues with your laptop.

 

I hope this answers your question, do let me know if you need any further assistance.

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.