Wifi Settings

[ashish53]

Hello

My Wifi settings and icon automatically disappears whenever I put my PC into sleep mode

I had to reinstall the network adapter driver through restarting

Can you please provide a suitable solution for this

Current Driver installed : Realtek RTL8732DE 802.11b/g/n PCIe Adapter

[Betty0610]

@ashish53

Welcome to the HP Support Community.

We need to isolate it to being hardware or software related first.

For better clarity, I would require more information regarding this.

• When did this first begin?
• Did it happen after a software or windows update?
• Have you tried to run any test on the wireless card from F2?

Please try these steps first:

1. Open CMD with Administrator

2. Type:  sc config storsvc type= own 

( this resets this service to its default state )

3. Restart the PC.

4. Check if this fixes it.

I recommend you try to follow the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If it does not, please visit this link for further support: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)

If not check this link out: Common fixes for wireless connectivity issues.

The next thing, I would suggest here is to uninstall the wireless drivers from the device manager: 

Right-Click on the start button> click device manager> Network adapters>then select the wireless drivers and right-click on it and uninstall the Wifi drivers.

Then restart the computer and check if you are able to go online.

Finally, please update the bios, chipset, and wifi drivers from this link: http://hp.com/drivers Please select the country and follow the on-screen instructions.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link to know how to use HP support assistant.

Hope this helps! Keep me posted.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[ashish53]

1. It is happening since 4-5 days 

2. Windows 10 is updated and Wifi drivers are also updated. I have checked HP Support, there are no updates available.

[Betty0610 · Accepted solution]

Let's try a system restore here:

PS: Performing a system restore will not delete any files.

1) Turn off the computer.

2) Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.

3) If a language selection screen opens, select the language you want to use to continue. On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.

4) On the Choose an option screen, click Troubleshoot.

5) On the Troubleshoot screen, click Advanced Options.

6) On the Advanced options screen, click System Restore.

7) Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system.

😎 Click Next.

9) Click the Restore Point that you want to use, and then click Next. And then click Finish.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[GGresidence]

looking for a wifi password for hp 415 printer