cancel
Showing results for 
Search instead for 
Did you mean: 
Booger17
New member
1 0 0 0
Message 1 of 2
116
Flag Post

Solved!

Wifi Signal Decreases With Lid Closed

HP Recommended
HP Spectre x360 - 15-bl112dx
Microsoft Windows 10 (64-bit)

My wifi signal strength is roughly 144 Mbps with the lid open. The signal drops to 20-80 Mbps when I close the lid. I'd like to use the laptop with the lid closed (with a monitor).

 

Is there a way to maintain proper wifi signal strength with the lid closed?

1 ACCEPTED SOLUTION

Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 2
Flag Post
HP Recommended

@Booger17

 

I reviewed your post and I understand that the WIFI signal drops when you close the lid.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The wireless antennas are on the display bezel and when you close the lid it blocks the range, and which causes the WIFI signal drops.

 

You can keep the lid open about 30-45 degrees and use the computer. Or else you can use a USB wireless dongle.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 2
Flag Post
HP Recommended

@Booger17

 

I reviewed your post and I understand that the WIFI signal drops when you close the lid.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The wireless antennas are on the display bezel and when you close the lid it blocks the range, and which causes the WIFI signal drops.

 

You can keep the lid open about 30-45 degrees and use the computer. Or else you can use a USB wireless dongle.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation