• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hello Sir
I have the Same Problem. My Laptop Ran Windows 10 home x64 Model Pavilion 15-n011tu, I Reset Windows But have Same Problem. WiFi Not Showing and Not In Device Manager. I am Currently Using USB DATA CABLE for Internet.
I want to Know can I Use External USB WiFi adaptor?
HP Recommended

Hi. I'm using Ubuntu 18.04, few days ago my HP Pavilion g6 laptop got freeze and after rebooting my wifi didn't work. I've tried all various forums for ubuntu support, but none of the solutions worked for me. 

Wifi adapter is not recognized by OS. Have no idea, if hw is broken, or it's something else.

Thanks for your help.

HP Recommended
An external WiFi adaptor would definitely solve the problem. Just open up your laptop and clean the connecting wires of your Network card and check.
In my case, there was a loose connection. Reconnecting the wire solved my issue.
HP Recommended

I've already done that. I presume, that it's hw problem, so I'm gona get new ralink card:)

HP Recommended

For, reseating the wireless adapter resolved the issue.

HP Recommended

For me, reseating the wireless card resolved the issue.

HP Recommended

701 HP.jpg


@iampronay wrote:
Hello Sir
I have the Same Problem. My Laptop Ran Windows 10 home x64 Model Pavilion 15-n011tu, I Reset Windows But have Same Problem. WiFi Not Showing and Not In Device Manager. I am Currently Using USB DATA CABLE for Internet.
I want to Know can I Use External USB WiFi adaptor?

Помогите решить данную проблему.

Переустановка винду не помогла.

Сетевой адаптер удалял, не видет ни одной точки Wi-Fi

HP Recommended

How did you reset your WiFi card?

HP Recommended

I was not able to because the wifi card was not installed.

HP Recommended

Hello, I said reseat and not reset. Remove the back cover of the laptop and locate the wireless card module. Unplug it from the interface connector, blow dust out of the interface connector and replug the wireless card module and check again

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.