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‎11-10-2018 08:01 AM

HP Recommended
Product: Hp Probook 6470b
Operating System: Microsoft Windows 7 (64-bit)

Hi 

 

I have an HP Probook 6470b and none of the drives available on HP Support website are working for my Wifi & Network adapters. Here are my Hardware Ids

 

Base System Device

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30

 

Ehternet Controller

PCI\VEN_8086&DEV_1502&SUBSYS_179B103C&REV_04

 

Network Controller

PCI\VEN_8086&DEV_0082&SUBSYS_13018086C&REV_34

 

Unknown Device

ACPI\HPQ6000

 

Unknown Device

USB\VID_138&PID_003D&REV_0104

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2018 09:00 AM

HP Recommended

Hi:

 

You need these drivers for those ID's...

 

Base System Device

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

Ethernet Controller:

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60775.exe

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

ACPI\HPQ6000:

 

https://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

 

USB\VID_138&PID_003D&REV_0104:

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59624.exe

 

View solution in original post

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3 REPLIES 3

‎11-10-2018 09:00 AM

HP Recommended

Hi:

 

You need these drivers for those ID's...

 

Base System Device

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

Ethernet Controller:

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60775.exe

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

ACPI\HPQ6000:

 

https://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

 

USB\VID_138&PID_003D&REV_0104:

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59624.exe

 

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‎11-10-2018 11:07 AM

HP Recommended

Thanks , that solves the issue.

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‎11-10-2018 11:08 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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