• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

I have been trying to run my laptop off my android hotspot. I also have my printer hooked up with ethernet because I cant find the cord. I am running windows 10 64 bit.

The problem started off with "ethernet doesnt have valid IP address."

Troubleshooter couldn't identify the problem.

This is some other info I have gathered; TPV 6 connectivity; no network access

Then when I couldn't get hotspot to work I tried USB and didn't get anywhere with that either.

Here are some of those findings;  this info I got in details when I went on device manager;USB network address.

Intel Dual Band wireless-AC 3165 needs further installation

Remote NDIS based internet sharing device; requires further installation

Realtek PCIe FE family controller; requires further installation

I'm sorry if this is too much info or not enough info. I have been trying to figure this out on my own for 2 days. I have very important paperwork on this laptop that has to be printed out before 6/6/20

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

Is the only internet connection you have an Android hot-spot?

 

Can you give the Notebook model number please.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

Is the only internet connection you have an Android hot-spot?

 

Can you give the Notebook model number please.

HP Recommended

Yes android hotspot is all I have right now.it is a notebook 15-ba000

HP Recommended

Prego.

 

What I did not say was to connect you usually need several values....

Eth IPv4.png

 

So the PC and Printer need to be on the same network IP range as the AHS (Android HotSpot) either automatically assigned or manually set by yourself.

The subnet mask is also to match the AHS.

The Default Gateway is most likely the IP address of the AHS.

 

If in doubt please ask.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.