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HP Recommended

Product Name : HP Pavilion Laptop 14-dv2014TU

Operating System: Microsoft Windows 11

 

My laptop is not able to connect to wifi with weak signal. When I try to connect, it is showing Can't connect to this network. Other laptops are able to connect to the same wifi without any problem. I am able to connect to mobile hotspot, that too from a nearby range, but I have trouble connecting to my college wifi. Sometimes I am able to connect the college wifi but after 10 minutes it is disconnecting automatically. I tried troubleshooting the problem and it showed that there is problem with network adapter. I tried to reset and update the drivers but no use. My laptop is new and I have this problem since day 1. Please help me with this issue

 

1 REPLY 1
HP Recommended

Hi:

 

There is a newer Mediatek driver for the card than what is on the support page for your notebook:

 

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149886.exe 

 

Fix and enhancements:

- Adds the 6G Only option to WLAN card / Advanced / Band selection in Device Manager.

- Includes the following drivers:
MT7921 Driver, version 3.0.1.1307
MT7922 Driver, version 3.3.0.852
MT7902 Driver, version 3.3.0.852
MT7925 Driver, version 0.3.0.1110

 

If your notebook continuously has a weak Wi-Fi signal even when close to a router, it may be possible that one of the internal antenna wires is disconnected from the card.

 

This is a peer-to-peer forum.  We don't work for or represent HP.

 

If your PC is under warranty, I recommend you contact HP support for assistance under the warranty.

 

Contact HP | HP® India

 

 

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