• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 14-dk0599sa

Hi,

Since I've downloaded Win11 I've not be able to get my laptop to connect to home wifi. It can find my wifi but when it connects it says 'no internet'. I've googled it and tried all the recommended fixes but nothing has worked. When I run a diagnostic programme it says Win 11 is unable to connect to DNS server. Can anyone help to resolve this please. 

 

I can connect other devices so it isn't my broadband. The only way I can get internet on my phone is to connect it using the hotspot on my phone. 

 

Any help would be appreciated.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.