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HP Recommended
HP Notebook - 15-ac122tu

Not able to connect to 5g home wifi connection 

please call me asap

4 REPLIES 4
HP Recommended

Hi:

 

Your notebook only has a single band (2.4 GHz only) Wi-Fi card--the Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter only works on the 2.4 GHz Wi-Fi band.

 

RTL8723BE - REALTEK

HP Recommended

Please tell my how can I upgrade to connect to 5g wifi network

 Call me asap

HP Recommended

Hi:

 

You can:

 

1. Replace the internal Wi-Fi card with this model only.  No others will work.

 

Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an AC router and an excellent signal.

 

You can find this model on eBay, or Ali Express. 

 

I see some Intel 3165 cards listed on the eBay listings, so don't buy those.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

 

On the Ali Express listings, make sure the card has the HP Part # of 915620-001.

 

2. Purchase a USB dual band Wi-Fi adapter.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide

 

 

HP Recommended

From my this laptop I am not able to perform below activity

 

1. not able to do remote desktop connectio. Getting internal error

 

2. Also not able to access below site from laptop not sure why

https://attendance.henryharvin.com

 

Why ao many issues please help me asap better call me

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.