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HP Recommended
Elitebook 8470p
Microsoft Windows 8.1 (64-bit)

Hello guys , I used to use Bluetooth and wi-fi in my pc but after I changed my screen and the backcover house my Bluetooth not found and my wi-fi has alot of problems like I can't connect my router although my password is right and sometimes it connects my router automatically and if my pc is connected by cable I can connect the wi-fi  too I don't know what is the problem but I think the problem in my wwan card cause although I installed it's drivers still has a problem in device managerWwan problem in device managerWwan problem in device manager

 Bluetooth not found in my devicesBluetooth not found in my devices

 

 

Can't connect my router although the password is rightCan't connect my router although the password is right

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Brother , thank you for replying . sorry for letting my question without updating it  . i already solved the problem .

problem no.1 was the wifi connection ,  it's success only from very small distance the reason was the antennas reversed . no.2 the bluetooth not found because the cable wasn't connected . finaly i'm so sorry for my poor grammer


@Lil_Boy_Blue wrote:

Hi

 

Is it a WLAN or a WWAN we are talking about?

Is the card/adapter seated correctly?

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8470p-notebook-pc/5212907

Is it anything like this?

Sierra Wireless Driver Package for HP un2430 Mobile Broadband Module 111.4 MB sp63221.exe

 

 



i

View solution in original post

3 REPLIES 3
HP Recommended

Hi

 

Is it a WLAN or a WWAN we are talking about?

Is the card/adapter seated correctly?

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8470p-notebook-pc/5212907

Is it anything like this?

Sierra Wireless Driver Package for HP un2430 Mobile Broadband Module111.4 MBsp63221.exe

 

 

HP Recommended

Hi Brother , thank you for replying . sorry for letting my question without updating it  . i already solved the problem .

problem no.1 was the wifi connection ,  it's success only from very small distance the reason was the antennas reversed . no.2 the bluetooth not found because the cable wasn't connected . finaly i'm so sorry for my poor grammer


@Lil_Boy_Blue wrote:

Hi

 

Is it a WLAN or a WWAN we are talking about?

Is the card/adapter seated correctly?

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8470p-notebook-pc/5212907

Is it anything like this?

Sierra Wireless Driver Package for HP un2430 Mobile Broadband Module 111.4 MB sp63221.exe

 

 



i

HP Recommended

Prego.

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