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‎07-31-2020 08:08 AM - last edited on ‎07-31-2020 10:35 AM by Retired

HP Recommended
Product: HP5540
Operating System: Microsoft Windows 10 (32-bit)

I have suffered a major stroke which has left me with concentration problems and I am unable to walk to the computer. Can somebody please help me by telling me how to reconnect my Lenovo laptop to the HP5540 printer. I am unable to walk to the printer so I cannot find the WPS Pin which I seem to need to sort the problem. I am grateful for any clear guidance. Because of my condition it is easier to receive line by line guidance sent to my eMail address [Personal Information Removed]. Trying to work through answers here in this forum is not easy for me as there are so many different options and it simply stresses me. PLEASE can somebody help me. I have tried to speak to a human being in HP Support but continually have to speak to a robot which, because of my condition, is impossible and VERY frustrating.

Thank you for any guidance.

Phil

1 REPLY 1

‎08-02-2020 09:17 PM

HP Recommended

@PhilDesperate1

 

Welcome to HP support community.

 

The printer and the computer has to be connected to the same wireless connection first to use the printer from your computer.

I would suggest, take some one's assistance, who can get this done for you.

Here are the steps to be followed to connect the printer:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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