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‎02-11-2023 10:05 AM

HP Recommended
Product: HP Laptop PC 14-d2000 (2D126AV)

When I go to wifi to connect to my network it does not show up I have even changed location and tired to connect to a different network but it only shows some random locked networks. It is not a problem with the wifi because all other devices are using it perfectly fine but my laptop just can’t find any new connections 

Category:
1 REPLY 1

‎02-11-2023 01:27 PM

HP Recommended
@Ems03 wrote:

When I go to wifi to connect to my network it does not show up

@Ems03 

 

What is your HP Laptop PC 14-d2000 (2D126AV) ? Your machine may only have a wifi adapter which supports 2.4GHz. Please allow your router to broadcast dual bands, your machine should see 2.4GHz SSID and allow you to connect.

 

Hope this helps

 

Regards

BH
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