-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi connectivity after sleep mode

Create an account on the HP Community to personalize your profile and ask a question
06-07-2022 11:08 PM
Windows 11 cam pre-installed on my new laptop. Whenever my laptop goes into sleep mode and I "awaken" ? it to continue working, after approx 2-3 min, the wifi connection drops off.... get error message stating "you are no longer connected to the network. RESTORE", then connection is remade to network. I was previously advised by a HP Tech support person to reinstall all the windows system files ( basically reformat hard disk and reinstall ). I refused to do so, as I would loose all my data, setup etc that has taken me weeks to setup...so I have perservered with this error...till it gets to me again!!!!!! ITS A BRAND NEW LAPTOP!!!! any assistance would be appreciated...other than reinstalling the operating system........
06-07-2022 11:48 PM
You need to keep wifi adapter awake, not off during sleep .Please
1. Open Device Manager,
2. Go to Network adapters and expand it,
3. Right click Wifi adapter and go to Properties,
4. Goto Power Management and untick Allow computer to turn off ...
5. Click Apply/Ok to get out
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-08-2022 01:16 AM
That process above is available for Windows 10 , but that process and steps are not available for Windows 11. I can't find a way to adjust the network adapter properties since that same "power management" tab is no longer an option that I can see in Windows 11 once you go to the network adapter properties pop-up window. Please advise. Thanks.
06-08-2022 01:25 PM
I have 4 machines (1 Dell and 3 HP) run Windows 11 and they all have
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-08-2022 04:31 PM
Please try Marrion_Y's answer on the following link
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-08-2022 04:45 PM
My suggestion: Ask Microsoft, they should have a solution.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.