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- Wifi conned but no internet

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1 REPLY 1
10-28-2025 02:33 AM
@Lalith_Kumar_4, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP laptop shows “Connected, no internet” while other devices work fine on the same Wi-Fi, here are some steps to help resolve the issue:
Restart Your Devices
- Restart your HP laptop.
- Power cycle your router/modem (unplug for 30 seconds, then plug back in).
Run Windows Network Troubleshooter
- Go to Settings > Network & Internet > Status.
- Click Network Troubleshooter and follow the prompts.
Forget and Reconnect to Wi-Fi
- Go to Settings > Network & Internet > Wi-Fi > Manage known networks.
- Select your Wi-Fi and click Forget.
- Reconnect by entering the password again.
Check IP Configuration
- Open Command Prompt and run:ipconfig /release ipconfig /renew
- Then run:ipconfig /flushdns
Update Network Drivers
- Visit the HP Support site: Official HP® Support
- Enter your laptop model and download the latest Wi-Fi (Wireless LAN) drivers.
- Alternatively, use HP Support Assistant to automatically detect and install updates: https://support.hp.com/us-en/help/hp-support-assistant
Disable Power Saving for Wi-Fi Adapter
- Open Device Manager > Network adapters.
- Right-click your Wi-Fi adapter > Properties > Power Management tab.
- Uncheck "Allow the computer to turn off this device to save power".
Check Proxy Settings
- Go to Settings > Network & Internet > Proxy.
- Ensure Use a proxy server is turned off, unless required by your network.
Reset Network Settings
- Go to Settings > Network & Internet > Status.
- Scroll down and click Network reset.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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