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HP Recommended
Microsoft Windows 7 (64-bit)

I installed hp wireless assistant to switch on my wifi. It says device manager has disabled my laptop's wifi.

But there's no option in the device manager to enable it(I tried to enable it after seeing a youtube video, did not work).

My laptop has windows ultimate 64-bit.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello 

 

Please right click on unknown devices and uninstall existing drivers from the PC.

 

Install below drivers for bluetooth controller drivers:-

 http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6732463&swItemId=ob_150748_1&swEnvOid=419...

 

 

Install below drivers for network controller drivers:- 

http://h20564.www2.hp.com/hpsc/swd/public/detailsp4ts.oid=6732463&swItemId=ob_150624_1&swEnvOid=4192...

 

 

After installing, restart the PC

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

View solution in original post

12 REPLIES 12
HP Recommended

Hello  PrathamN,

 

Welcome to Forum !!

 

http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/Learn-how-to-use-the-Forum/t...

 

 

Was WIFI working before installing HP support Assistant ?

Do you see any unknown devices in the device manager, if yes provide the DEV and VEN ID by going to properties

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

 

 

 

 

 

HP Recommended
No it was not working
HP Recommended

The devices under "other devices"  read :- "the driver for this device are not installed"

 

This includes:-

blutooth controller

network controller

PCI device

Universal Serial Bus(USB) controller

SM bus controller

 

 

when I tried to update them  it says wndows could not find the driver software for your device

 

Thanks for Help

HP Recommended

network controller drivers:-

 

 

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

 

 

blutooth controller drivers:-

 

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

HP Recommended

network controller drivers:-

 

 

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

 

 

blutooth controller drivers:-

 

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

HP Recommended

Please provide the model and product number of your PC

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended
Hp 250 G3
Product: J7V52PA #ACJ
HP Recommended

First Uninstall other wireless driver previously installed in your notebook from the device manager.

Then download and install following driver

 

The MediaTek (Ralink) 802.11 b/g/n Wireless LAN Adapter Driver for Hp 250 G3 is below.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71525.exe

 

 

If this solution has worked mark Reply 'Accept as Solution'

Click the White Thumbs Up Button on the right if you wish to say Thanks, Give KUDOS
HP Recommended

Hello 

 

Please right click on unknown devices and uninstall existing drivers from the PC.

 

Install below drivers for bluetooth controller drivers:-

 http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6732463&swItemId=ob_150748_1&swEnvOid=419...

 

 

Install below drivers for network controller drivers:- 

http://h20564.www2.hp.com/hpsc/swd/public/detailsp4ts.oid=6732463&swItemId=ob_150624_1&swEnvOid=4192...

 

 

After installing, restart the PC

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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