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AK0096
New member
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Message 1 of 2
146
Flag Post

Wifi disappeared

HP Recommended
Example: Pavilion 15 notebook PC
Microsoft Windows 10 (64-bit)

There is no wifi option in my laptop.

Please help.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@AK0096 Welcome to HP Community!

 

I understand that the Wifi option is disappeared.

 

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

 

  1. I have a few steps that will resolve your concern,  

  2. Do a hard reset of the notebook to see if that gets the card to show up.   

 Click here for instructions.  

  1. Reinstall the drivers from the HP website.  

  2. If the issue persists, recover the original drivers from HP/Recovery manager.  

  3. Initiate a system restore followed by a Recovery to resolve the issue.  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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