• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-11-2019 05:44 PM

HP Recommended
Product: Laptop- M4CS30CA
Operating System: Microsoft Windows 10 (64-bit)

My laptop is constantly disconnecting from the internet. All other devices in my home do not. I will troubleshoot which fixes the problem temporarily (3-10 mins). The most common message is “default gateway not available”

I’m very disappointed in this product.

3 people had the same question
2 REPLIES 2

‎01-12-2019 09:24 AM - edited ‎01-12-2019 09:30 AM

HP Recommended

Same problem here. Only with a HP-by0848. Constantly disconnecting. All other devices work just fine. Problem exsists for a couple of months, since I bought the laptop.

bluetooth isn't working that smooth either. It doesn't always recognize bluetooth devices to connect. Very frustrating.

 

Any solutions?

Was this reply helpful? Yes No

‎01-14-2019 12:59 PM

HP Recommended

Anyone alive up here?!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->