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HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)
Microsoft Windows 11

My Wifi Keeps droping randomly. I had to run Windows network troubleshooter to get the wifi working again. This happens every day and happening since the day I bought this laptop. Attaching the screenshots and detailed windows troubleshooting report

Case2.pngCase3.png

 

 

Detailed Windows Troubleshooting Log

-----------------------------------------

 

Print
Internet Connections Publisher details

Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Fixed Fixed
Reset the wireless adapter Completed
Investigate router or access point issues Not run

Issues found Detection details

6 Problem with wireless adapter or access point Fixed Fixed

Reset the wireless adapter Completed

InformationalNetwork Diagnostics Log
File Name: D882E021-C07B-4413-B504-770154B46842.Repair.1.etl


Investigate router or access point issues Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.

Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Bluetooth Network Connection driver information:

Description . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Manufacturer . . . . . . . . . : Microsoft
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 10.0.22000.653
Inf File Name . . . . . . . . . : C:\windows\INF\bthpan.inf
Inf File Date . . . . . . . . . : 13 May 2022 07:13:56
Section Name . . . . . . . . . : BthPan.Install
Hardware ID . . . . . . . . . . : bth\ms_bthpan
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 10



InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wi-Fi driver information:

Description . . . . . . . . . . : Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter
Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.
Provider . . . . . . . . . . . : Realtek Semiconductor Corp.
Version . . . . . . . . . . . : 6001.0.10.341
Inf File Name . . . . . . . . . : C:\windows\INF\oem224.inf
Inf File Date . . . . . . . . . : 04 November 2021 20:42:20
Section Name . . . . . . . . . : HP8852ae.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8852&subsys_88e1103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9


InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed

Result of diagnosis: No problem found

 




InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed

Result of diagnosis: No problem found

 




InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: e6c6d0d3-a62d-48ed-bcf4-29bc30992f4a
Interface name: Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter
Interface type: Native Wi-Fi

Connection incident diagnosed
Auto Configuration ID: 5


List of visible access point(s): 0 item(s) total, 0 item(s) displayed

Connection History

Information for Auto Configuration ID 5

List of visible networks: 0 item(s) total, 0 item(s) displayed

List of preferred networks: 12 item(s)
Profile: OceanSpray
SSID: OceanSpray
SSID length: 10
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: RishiGalaxy
SSID: RishiGalaxy
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PSAG
SSID: PSAG
SSID length: 4
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Xiaomi_E711_18EE
SSID: Xiaomi_E711_18EE
SSID length: 16
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: RishiOP5G
SSID: RishiOP5G
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PUBG 5G
SSID: PUBG 5G
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PSAGS
SSID: PSAGS
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PUBG 4G
SSID: PUBG 4G
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Malware2
SSID: Malware2
SSID length: 8
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: MERIT 3RD FLOOR
SSID: MERIT 3RD FLOOR
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: MERIT 2nd FLOOR
SSID: MERIT 2nd FLOOR
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: RishiVivo
SSID: RishiVivo
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Auto Configuration ID 4

List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 86 Yes Malware2

List of preferred networks: 12 item(s)
Profile: OceanSpray
SSID: OceanSpray
SSID length: 10
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: RishiGalaxy
SSID: RishiGalaxy
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PSAG
SSID: PSAG
SSID length: 4
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Xiaomi_E711_18EE
SSID: Xiaomi_E711_18EE
SSID length: 16
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: RishiOP5G
SSID: RishiOP5G
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PUBG 5G
SSID: PUBG 5G
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PSAGS
SSID: PSAGS
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: PUBG 4G
SSID: PUBG 4G
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Malware2
SSID: Malware2
SSID length: 8
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: MERIT 3RD FLOOR
SSID: MERIT 3RD FLOOR
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: MERIT 2nd FLOOR
SSID: MERIT 2nd FLOOR
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: RishiVivo
SSID: RishiVivo
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Connection ID 5
Connection started at: 2022-05-19 10:31:52-952
Auto Configuration ID: 4
Profile: Malware2
SSID: Malware2
SSID length: 8
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Fail 0x00038002
Association reason code: 0x00000002

Information for Auto Configuration ID 3

List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 86 Yes Malware2

List of preferred networks: 12 item(s)
Profile: XSSSS
SSID: XSSSS
SSID length: 4
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Xiaomi_E711_18EE
SSID: Xiaomi_E711_18EE
SSID length: 16
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Rxxxxx
SSID: Rxxxxx
SSID l

InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native Wi-Fi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: e6c6d0d3-a62d-48ed-bcf4-29bc30992f4a
Interface name: Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter
Interface type: Native Wi-Fi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No

Result of diagnosis: No problem found



InformationalNetwork Diagnostics Log
File Name: D882E021-C07B-4413-B504-770154B46842.Diagnose.0.etl

InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: LAPTOP-D3T78V7G
Windows Version: 10.0
Architecture: x64
Time: Thursday, May 19, 2022 10:34:43 AM

Publisher details Expand

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Internet Connections
Find and fix problems with connecting to the Internet or to websites.
Package Version: 3.0
Publisher: Microsoft Corporation

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