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‎01-01-2022 11:39 AM

HP Recommended
Product: HP victus 16-e0000
Operating System: Microsoft Windows 11

Around 2-3 times a day the wifi will disconnect and I have to restart my laptop, when I troubleshoot it sometimes fixes it temporarily or the computer crashes.  my HP victus has a Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter. Is there any fix to this?

Category:
2 people had the same question
2 REPLIES 2

‎01-01-2022 11:45 AM

HP Recommended

Hi:

 

The only suggestion I can offer if you have not done so already, would be to update the wifi driver to the latest version HP has for that model wifi adapter.

 

https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136022.exe 

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‎01-16-2022 08:57 AM

HP Recommended

I have the same problem, I have removed manually the controller from Devices Adminstrator and the problem continues. 

I have Windows 11. Could it be a bug on the controller?

 

Thanks for your help!

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