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HP Recommended
15-bw028ca Notebook
Microsoft Windows 7 (64-bit)

I have a 15-bw028ca notebook that originaly came with windows 10 but I downgraded to windows 7. Now Wifi, lan, camera and card reader doesent work. Any clue where can I get the proper drivers for windows 7 64bit. At HP support they are only available for Win10. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if these drivers work...

 

Chipset:  Install and restart the PC.   4th one down (W10/W7).

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 x64 driver and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a9-series-apu-for-laptops/7th-gen-a9-94...

 

Audio:  Accept the agreement.  Download and install the 64 bit driver, and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet: Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the 1st driver on the list...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Wifi:  Select the 64 bit driver...

 

https://downloadcenter.intel.com/download/28277/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:  Select the 64 bit driver...

 

https://downloadcenter.intel.com/download/28268/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

There are no webcam drivers.  The webcam is USB3 powered.

 

I believe the webcam isn't working because you are probably missing the USB3 driver, which will be installed by the above AMD chipset driver.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if these drivers work...

 

Chipset:  Install and restart the PC.   4th one down (W10/W7).

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 x64 driver and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a9-series-apu-for-laptops/7th-gen-a9-94...

 

Audio:  Accept the agreement.  Download and install the 64 bit driver, and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet: Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the 1st driver on the list...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Wifi:  Select the 64 bit driver...

 

https://downloadcenter.intel.com/download/28277/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:  Select the 64 bit driver...

 

https://downloadcenter.intel.com/download/28268/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

There are no webcam drivers.  The webcam is USB3 powered.

 

I believe the webcam isn't working because you are probably missing the USB3 driver, which will be installed by the above AMD chipset driver.

HP Recommended

Thank you Paul Tikkanen for the answer!! All links worked perfect and help me to solve the problem. Laptop is now running smooth

HP Recommended

You're very welcome.

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