Wifi error code 10

[Carollpp]

The wifi keeps disappearing so i checked the network adapters and found a problem in Realtek RTL8822BE 802.11acPCle Adapter

Device cannot start (code 10)

I need help please 

I tried :

1) uninstalling it then restarting

2) network reset then restarting

but nothing had worked! 

[Betty0610]

@Carollpp

Welcome to the HP Support Community.

Let's perform a test here: 

• Make sure the power cord and adapter is connected to the system and wall outlet.
• Press and hold the power button until the computer turns off completely.
• Turn on the computer.
• Immediately press the F2 key repeatedly, about once every second, until the UEFI Hardware Diagnostics screen is displayed.
• In the UEFI Main menu, select Component Tests.
• Go to Network

Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

https://support.hp.com/us-en/document/ish_2854458-2733239-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!