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Locked

‎11-12-2024 08:50 PM

HP Recommended
Product: HP EliteBook 840 14 inch G9 Notebook PC (4B855AV)

My laptop is missing wireless network driver and I'm unable to find Wi-Fi icon and connection. Wireless network adapter driver is missing in my device. I downloaded from HP website but that is not working. The error message is "

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

The request is not supported." My old driver which was hidden was Intel(R) Wifi 6E AX211 160MHz. My old driver was hidden first then i uninstalled to reinstall it but system has not installed automatically.

I manually installed compatible driver from Intel website but that is not working. Please help with it.

I am running Windows 11 Pro Version 24H2. My device name is HP Elitebook 840 G9. 

 

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