Wifi is limited

[poetrygirl]

Wifi is limited

[The_Fossette]

@poetrygirl,

Welcome to the HP Support Community!

I recommend you follow the below steps and check if it helps.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the "Network Adapters" field. This will list all network adapters that the machine has installed. Right click on the adapter you want to uninstall and select "Uninstall". This will remove the adapter from the list and uninstall the device. If troubleshooting a wireless issue make sure to select the correct device - the word "Wireless" will likely be in the title.
3. Click "Ok" when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
4. Once the adapter has been uninstalled click on the "Scan for hardware changes" button to search for and reinstall the correct adapter. The icon can be hard to see - you can hover your mouse over the button to confirm you are choosing the correct one.
5. If the device is successfully reinstalled it will show back up under the "Network Adapters" drop-down. Reboot the computer and see if the connectivity issue has been resolved.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!