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HP Pavilion 15-e061so Notebook PC

My notebook wifi is perpetually in airplane mode and off. It has  Windows 11 home , i have tried the suggested steps but to no avail. what else should i do?

1 REPLY 1
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Hi @JusticeH, Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

I understand your HP Pavilion 15-e061so is stuck in Airplane Mode and Wi-Fi won’t turn on, even after trying suggested steps. Let’s walk through a few targeted solutions to resolve this:

1. Check Physical Wireless Button or Key

Some Pavilion models have a physical wireless switch or a function key (like F12) with a wireless icon. Try pressing Fn + F12 or just F12 to toggle wireless.

2. Disable Airplane Mode via Settings

  • Go to Settings > Network & Internet > Airplane Mode
  • Toggle Airplane Mode to Off
  • Ensure Wi-Fi is turned On

3. Use Windows Mobility Center

  • Press Windows + X → Select Mobility Center
  • Look for Wireless section and turn it On

4. Check Network Adapter Status

  • Press Windows + R, type ncpa.cpl, press Enter
  • Right-click your Wi-Fi adapter → Enable (if disabled)

5. Reinstall Wireless Drivers

  • Go to Device Manager (devmgmt.msc)
  • Expand Network Adapters
  • Right-click your Wi-Fi adapter → Uninstall device
  • Restart your PC to auto-reinstall the driver

Alternatively, download the latest driver from HP: Official HP® Support

6. Reset Network Settings

  • Go to Settings > Network & Internet > Advanced network settings > Network reset
  • Click Reset now and restart your PC

7. BIOS Wireless Settings

  • Restart your PC and press Esc or F10 to enter BIOS
  • Look for Wireless LAN settings and ensure it’s Enabled
  • Save and exit

8. HP Support Assistant

Use HP Support Assistant to auto-detect and fix network issues: HP Support Assistant | HP® Support

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!


Regards,
Max3Aj

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