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‎01-11-2026 09:17 AM

HP Recommended

I have an HP ProBook 460 16 inch G11 Notebook PC using the HP USB-C Dock G5. Both working well. Then, get a new internet provider with new modem. When my notebook is not plugged into the dock, the wifi works well, over 200 Mbps. Once plugged into the dock, the speed drops consistently below 75 Mbps. No ethernet with the dock, computer still using wifi. All updates done on Notebook and updated firmware on Dock. 

I've read about possible interference from the dock....there is slight improvement if I put distance between the devices but of course they both need to be on the desk to function. 

I've switched between 2.5Ghz and 5Ghz with no real difference. 

Any ideas to resolve this issue?

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