-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi issues

Create an account on the HP Community to personalize your profile and ask a question
06-24-2017 11:38 AM
Hello,
I hve problems with installing wireless drivers on my laptop. I have downloaded and installed both drivers from your website but my wireless adapter is not being shown in adapter settings so I can't connect to any wireless networks.
Kind regards
Solved! Go to Solution.
Accepted Solutions
06-24-2017 01:03 PM
Hi:
If the wireless adapter still needs a driver, it will be showing up in the device manager as a Network Controller.
Please post the hardware ID for the network controller device, and I will then post the link to the driver you need.
Use this guide for how to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
06-24-2017 01:03 PM
Hi:
If the wireless adapter still needs a driver, it will be showing up in the device manager as a Network Controller.
Please post the hardware ID for the network controller device, and I will then post the link to the driver you need.
Use this guide for how to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/