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HP Recommended
Microsoft Windows 11

Yesterday (9.2) I bought an outlet laptop model HP Pavilion 14-ec0413no

I can't connect to wifi and bluetooth doesn't work. I suspect that the fault is in the drivers. So where can I find the drivers for this? When I tried to search for information about the motherboard, I could only find this: 88F1

How do I fix this problem?

1 REPLY 1
HP Recommended

Hi:

 

According to the product specs, the PC comes with a Realtek Wi-Fi 6 adapter and Windows 10.

 

HP Pavilion Laptop 14-ec0413no Product Specifications | HP® Customer Support

 

I'm surprised that the drivers aren't already installed from the factory.

 

In any case, here are the links to the latest W11 Wi-Fi and Bluetooth drivers you need for that model Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142149.exe 

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