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- Wifi ja Bluetooth problems

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02-09-2023 11:58 PM
Yesterday (9.2) I bought an outlet laptop model HP Pavilion 14-ec0413no
I can't connect to wifi and bluetooth doesn't work. I suspect that the fault is in the drivers. So where can I find the drivers for this? When I tried to search for information about the motherboard, I could only find this: 88F1
How do I fix this problem?
02-10-2023 07:54 AM
Hi:
According to the product specs, the PC comes with a Realtek Wi-Fi 6 adapter and Windows 10.
HP Pavilion Laptop 14-ec0413no Product Specifications | HP® Customer Support
I'm surprised that the drivers aren't already installed from the factory.
In any case, here are the links to the latest W11 Wi-Fi and Bluetooth drivers you need for that model Wi-Fi adapter:
Realtek RTL8xxx Wireless LAN Driver
https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe
Realtek RTL8xxx Series Bluetooth Driver