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09-08-2020 06:04 PM
My friends laptop wifi light is red . Not sure how to fix this. It's the keyboard light above the f12 key. It glows red. I've tried to press fn and the f12 key and other combinations. I noticed that someone mentioned going into the bios but have not tried that yet
09-09-2020 09:33 AM
Welcome to HP Community
I have gone through your Post and would like to help
If you are able to go online with the Ethernet, I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
09-09-2020 10:05 PM
@KrazyToad,hii,there is no wireless adapter in my device manager,not even in hidden devices,f12 button showing red.i tried installing again from HP site this driver Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers,but problem is it is not installing in my pc.when i am going to install it ,then command prompt open showing "wait for installing"and then automatically shut off.here this https://support.hp.com/in-en/drivers/selfservice/closure/hp-15-r000-notebook-pc-series/6875200/model... .product number-J8B81PA#ACJ,windows 10,64-bit