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HP Recommended
1HQ27PA#ACJ
Microsoft Windows 7 (32-bit)

Wifi icon missing in my laptop. I am unable to resolve this. Kindly help me with this issue

7 REPLIES 7
HP Recommended

Hi

https://support.hp.com/us-en/product/hp-15-be000-notebook-pc-series/10862306/model/16071710?sku=1HQ2...

https://support.hp.com/us-en/drivers/selfservice/hp-15-be000-notebook-pc-series/10862306/model/16071...

 

It's listed as having a

855106-855Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter

and these drivers...

Realtek RTL8723BE Bluetooth Drivers

1.0.0.79 Rev.A52.8 MBOct 11, 2017
 

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers

2023.66.1104.2017 Rev.A47.7 MBNov 21, 2017

 

So was the original OS Windows 7?

 

You could try this ...

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac

PAUSE

netsh wlan show interfaces
netsh wlan show drivers

PAUSE
HP Recommended

Screenshot (5).png

 

I have copy, pasted and saved. After running the saved file it shows as above. It says  there is no wireless interface in the system. Kindly help me solve this issue

HP Recommended

Hi

I cannot really offer much more as he picture needs approval.

 

What was the iriginal operating system, as supplied with the PC?

 

ESC + F1 might match this....

ESC  and then F1 get's you here.

HP Recommended

I bought the Laptop without OS, then i installed windows 7. Now i have upgraded it to windows 10

HP Recommended

Hi

So now it's W10 drivers...

 

HP Wireless Button Driver (Windows 10 v1803)

2.1.4.1 Rev.A0.5 MBJul 4, 2018

Realtek RTL8xxx Series Bluetooth Driver

1.0.0.88 Rev.A59.5 MBJun 26, 2018

RTL8723BE/RTL8188EE 802.11b/g/n WLAN Drivers

2023.66.1104.2017 Rev.A47.7 MBNov 21, 2017

 

C:\>netsh wlan show drivers

Interface name: WiFi

Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 24/02/2018
Version : 2023.66.1104.2017
INF file : oem6.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:

 

 

HP Recommended

I have downloaded the three drivers which u have given for W10  and installed it. But still there is no wifi icon. kindly help

HP Recommended

Hi

I cannot do anymore, as I am guessing as to what adapter etc you have.

 

You either cannot or will not give feedback.

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
PAUSE
netsh wlan show interfaces
PAUSE
netsh wlan show drivers PAUSE

 

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