Wifi not showing

[Shanker7]

HP Laptop 15s-f s5112TU, product id is -6Q2M3PA##CJ,  serial no is-[edited]. Actually i have probelm in my laptop wifi is not showing, sound is also disable and some services or features are not working. So plz solve my problem quickly. I have too many work to done in it but i cant do anything just because the ho product is not working.

[Hawks_Eye]

Hi @Shanker7 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP Laptop 15s-f s5112TU is experiencing multiple issues, including Wi-Fi not showing, sound being disabled, and other services or features not functioning. 

Here are some steps to troubleshoot and resolve these problems:

1. Wi-Fi Not Showing:

• Check Wi-Fi Adapter: Open Device Manager (press Win + X and select it). Expand Network Adapters and check if the Wi-Fi adapter is listed. If not, try enabling hidden devices from the View menu.
• Update Drivers: Right-click on the Wi-Fi adapter and select Update Driver. If updating doesn't work, uninstall the driver and restart your laptop to reinstall it automatically.
• Run Network Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional Troubleshooters and run the Network Adapter troubleshooter.

2. Sound Disabled:

• Check Audio Drivers: Open Device Manager and expand Sound, Video, and Game Controllers. Right-click on your audio device and select Update Driver. If updating doesn't work, uninstall the driver and restart your laptop.
• Run Audio Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional Troubleshooters and run the Playing Audio troubleshooter.
• Check Sound Settings: Right-click on the sound icon in the taskbar, select Open Sound Settings, and ensure the correct output device is selected.

3. Other Services or Features Not Working:

• Run System File Checker (SFC): Open Command Prompt as an administrator and type sfc /scannow. This will scan and repair corrupted system files.
• Check for Windows Updates: Go to Settings > Update & Security > Windows Update and ensure your system is fully updated.
• Reset Windows: If the issues persist, consider resetting your PC by going to Settings > Update & Security > Recovery > Reset this PC.

 

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Take care, and have an amazing day!

Regards, 

Hawks_Eye