Wifi not working - wifi card not showing

[roger-2025]

wifi not working - no wifi card showing in devices

[Kuroi_Kenshi]

Hi @roger-2025,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Device Manager

• Press Windows + X and select Device Manager.
• Expand the Network adapters section and check if the Wi-Fi adapter is listed.

Restart the Computer

• Sometimes a simple restart can resolve hardware detection issues.
• Restart your laptop and check if the Wi-Fi card appears in Device Manager.

Update Drivers

• Visit the HP Support website and navigate to the drivers and software section for your HP 17 Laptop PC 17-c2000 model.
• Download and install the latest network drivers for Windows 11.

Windows Update

• Go to Settings > Update & Security > Windows Update and check for updates.
• Install any pending updates, as they may include fixes for hardware compatibility.

Check BIOS Settings

• Restart your laptop and enter BIOS/UEFI settings (usually by pressing F10, Esc, or Delete during startup).
• Check if the Wi-Fi card is enabled in the BIOS. If it is disabled, enable it.

Run Network Troubleshooter

• Go to Settings > Network & Internet > Status.
• Click on Network troubleshooter to diagnose and fix network issues.

Reset Network Settings

• Go to Settings > Network & Internet > Status.
• Scroll down and click on Network reset, then follow the prompts to reset your network settings.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,