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HP Recommended
HP Laptop 15g-dr0xxx
Microsoft Windows 10 (64-bit)

       I have Realtek RTL8821CE wifi adapter in my  HP Laptop 15g-dr0xxx , but it suddenly stopped working. Windows 10 cannot detect the existence of this wireless card, and that's why I don't find any driver installed for this card as well. I thought that my wireless card is damaged, but when I tried my external wifi adapter, although windows recognized its existence but didn't allow me to connect to internet saying 'couldn't connect to this network' to each and every network I tried to connect. Then I noticed a peculiar thing that whenever I make my bios security restore to defaults, windows starts recognizing my wireless card and also allows wireless internet connection. But the issue comes back the next time I turn the laptop on. I cannot find any solution. 

     My laptop is only one and a half years old and it has windows 10 and kali linux dual booted. I have worked with this os combo for a year. But this problem came suddenly. Please help me resolving this issue and oblige.

       Thank you. 

2 REPLIES 2
HP Recommended

@pratimkanrar 

 

Please download and install the following driver dated Jun 30, 2020:

 

           https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105752.exe

 

Regards.

BH
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HP Recommended

I installed the driver from the link you provided but it made no change to the situation. And also I shall like to inform you that in windows I use the default wifi driver and in kali linux I use an open source wifi driver[content removed] But both my os are unable to recognize the wifi interface itself.

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