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‎10-03-2022 12:41 PM

HP Recommended
Product: Hp victus 16
Operating System: Microsoft Windows 11

Why my pc automatic disconnect from the wifi and didn't show any wifi more.

If I  disabled and then enabled my network card it restarts to show the wifi and i can connect to it

It happens many times 

Sorry for my english

Category:
3 people had the same question
10 REPLIES 10

‎10-03-2022 03:16 PM

HP Recommended

Hello @Mattia_Sandro 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

 

Version

 

System Model

 

System SKU

( equals HP product number (p/n) )

 

Processor

 

BIOS Version/Date

 

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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‎10-03-2022 11:46 PM

HP Recommended

hkvats2509_0-1664862095887.pnghkvats2509_1-1664862126991.pnghkvats2509_2-1664862161423.png

hkvats2509_3-1664862200758.png

 

Hi,

I have been facing this problem from last 3 months. Wifi gets diconnected all of a sudden and no wireless connection is discoverable. To get it back, I have to disable the network adapter from Settings >Network & Internet > Advanced network settings, which is quite troublesome

 

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‎10-04-2022 04:21 AM - edited ‎10-12-2022 03:42 PM

HP Recommended

Hello @hkvats2509 

 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download 

 

(2) Restart Windows

(3) Test again

(4) Please report your results

1 person found this reply helpful
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‎10-05-2022 11:26 AM

HP Recommended

Hello @Mattia_Sandro 

 

Try the latest driver !

 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

 

 

Download

 

(2) Reboot Windows

(3) Test your notebook

(4) Please report your results

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‎10-11-2022 04:21 AM

HP Recommended

I've installed the most recent drivers but the problem persist

1 person found this reply helpful
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‎10-11-2022 04:29 AM

HP Recommended

Hello @Mattia_Sandro 

 

(1) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

 

(2) Run <HP Diagnostics for Windows>

 --->>> Perform Component Tests to check <wireless adapter>

 

(3) Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

1 person found this reply helpful
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‎10-26-2022 09:24 AM

HP Recommended

It didn't works, as you can see it can't find any wifi despite i'm using a wifi right at the moment..prova1.pngprova2.png

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‎10-26-2022 10:21 AM

HP Recommended

Hello @Mattia_Sandro 

 

(1) Reset network

How to Reset Network Settings in Windows 11

 

(2) Restart Windows

(3) Test again

(4) Please report your results

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‎10-27-2022 02:12 AM - edited ‎10-27-2022 02:13 AM

HP Recommended

the test give me the same result as before the network reset, It can't find any wi fi to do the test

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