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HP Recommended
Hp victus 16
Microsoft Windows 11

Why my pc automatic disconnect from the wifi and didn't show any wifi more.

If I  disabled and then enabled my network card it restarts to show the wifi and i can connect to it

It happens many times 

Sorry for my english

10 REPLIES 10
HP Recommended

Hello @Mattia_Sandro 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

 

Version

 

System Model

 

System SKU

( equals HP product number (p/n) )

 

Processor

 

BIOS Version/Date

 

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

hkvats2509_0-1664862095887.pnghkvats2509_1-1664862126991.pnghkvats2509_2-1664862161423.png

hkvats2509_3-1664862200758.png

 

Hi,

I have been facing this problem from last 3 months. Wifi gets diconnected all of a sudden and no wireless connection is discoverable. To get it back, I have to disable the network adapter from Settings >Network & Internet > Advanced network settings, which is quite troublesome

 

HP Recommended

Hello @hkvats2509 

 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.207 Rev.S

 

 

Download 

 

(2) Restart Windows

(3) Test again

(4) Please report your results

HP Recommended

Hello @Mattia_Sandro 

 

Try the latest driver !

 

(1Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

 

 

Download

 

(2Reboot Windows

(3Test your notebook

(4Please report your results

HP Recommended

I've installed the most recent drivers but the problem persist

HP Recommended

Hello @Mattia_Sandro 

 

(1Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

 

(2) Run <HP Diagnostics for Windows>

 --->>> Perform Component Tests to check <wireless adapter>

 

(3Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

HP Recommended

It didn't works, as you can see it can't find any wifi despite i'm using a wifi right at the moment..prova1.pngprova2.png

HP Recommended

Hello @Mattia_Sandro 

 

(1Reset network

How to Reset Network Settings in Windows 11

 

(2Restart Windows

(3Test again

(4Please report your results

HP Recommended

the test give me the same result as before the network reset, It can't find any wi fi to do the test

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