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Hungden
Level 2
13 11 0 4
Message 1 of 9
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Wifi slow speed

HP Recommended
17-by1033dx
Microsoft Windows 10 (64-bit)

Hi guy, Please help if I can upgrade the wifi module to dual ac one, the laptop I have got Realtek RTL8723DE wifi module,

802.11b/g/n PCLe adapter, my wife keep complaining buffering while watching her nexflix, I have wifi6 router from TPLINK AX1800 model, work great on my laptop but not my wife one, I check the speed on it only 75mps and my note book about 600 mps or more

Can someone help me Please 

8 REPLIES 8
Paul_Tikkanen
Level 21
Level 21
138,059 92,721 21,309 28,636
Message 2 of 9
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HP Recommended

Hi:

 

Since your notebook only comes with one wifi antenna you can only upgrade to this model wifi card and have both the wifi and Bluetooth work properly.

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express,

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

The card will have the same 72 MBPS throughput as the original wifi card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band, it will have a max throughput of 433 MBPS when you have an AC router with an excellent wifi signal strength.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

HP 17 Laptop PC Maintenance and Service Guide

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Hungden
Author
Level 2
13 11 0 4
Message 3 of 9
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Thank you so much for your help, I do have great wifi speed at home, as long I can get the 5GHz work on the laptop I am happy with it, I will get the module and update later how thing goes 

Thank you much

By the way do I need to down load the drivers for the new one? Or just plug and play? 

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Paul_Tikkanen
Level 21
Level 21
138,059 92,721 21,309 28,636
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You're very welcome.

 

Windows should automatically install the drivers for the card, but here are the latest ones that HP has for the RTK8821CE wifi card.

 

Wifi:   2024.0.10.220

 

https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111389.exe

 

Bluetooth:  1.8.1030.3010 

 

https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110200.exe

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Hungden
Author
Level 2
13 11 0 4
Message 5 of 9
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Hi again guy, update about the wifi adapter you show me to get, I got it in and work right the speed went up to 86 mbps from 72,but I didn't see the 5GHz speed show, any idea how or what I need to set up guys? Please advise 

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Paul_Tikkanen
Level 21
Level 21
138,059 92,721 21,309 28,636
Message 6 of 9
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Hi:

 

If you installed the RTL8821CE wifi card and the drivers I posted for it, the card should be working on both wifi bands, and why it wouldn't be, that I wouldn't know.

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Hungden
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13 11 0 4
Message 7 of 9
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Oh man my bad, I didn't load the drivers yet from your lpost Paul, cause I installed and boot it up like you say win10 will do it right, at first it give a 502 code and than reboot again up to login so I thought OK now just connect wifi and use, OK I need to get the drivers from you post and reloaded see if is help

Thanks Paul 

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Hungden
Author
Level 2
13 11 0 4
Message 8 of 9
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For this one laptop with one antenna, I did order the adapter after do some reset in configuration I got it up to maximum speed like you say Paul almost up to 500Gbps,so my laptop and my wife laptops, Thanks to your help both work great now Paul, Thanks so much 

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Paul_Tikkanen
Level 21
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Anytime.

 

Glad to have been of assistance.

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