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HP Recommended
Pavilion Dm4- 3055dx
Microsoft Windows 10 (64-bit)
So I'm having trouble with my wifi connection. At one time it was working and then the wifi connection would just drop. Instead of the usual wifi icon with bars there's was a huge X across it. I've tried to reinstall drivers for win7 and win8 (there arnt any for win10 for my laptop) but it hasn't even worked at all. I would have thought the current adapter isnt compatible with win10 but I've been using them for a couple of months since i upgraded from win8 to win10. Any help. I'm at my wits end now
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

 

Please try the below steps to fix the issue:

 

 

Set BIOS to default then try update the BIOS and wireless driver using below link:

 

BIOS:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dm4-3000-entertainment-notebo...

 

WLAN driver:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dm4-3000-entertainment-notebo...

 

 

reply back with the result.

 

 

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Hello,

 

Please try the below steps to fix the issue:

 

 

Set BIOS to default then try update the BIOS and wireless driver using below link:

 

BIOS:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dm4-3000-entertainment-notebo...

 

WLAN driver:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dm4-3000-entertainment-notebo...

 

 

reply back with the result.

 

 

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

 

 

HP Recommended

Thanks a lot. It was the BIOS. After i updated it all wireless cinnection started working again. I'd gone cold turkey on this laptop for 12 days now. Thank you.

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