Wifi

[vlăduțz]

Guys I can't connect with my home wifi with my laptop but i can with my phone and TV, I tried all the things possible but still nothing, somone who can help with an ideea?

[Deep_World]

Hi @vlăduțz,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

To better understand the issue, could you please provide a few more details?

1. What is the exact HP laptop model?
2. Which Windows version are you using (Windows 10 or 11)?
3. Are you connecting to a 2.4 GHz or 5 GHz Wi-Fi network?
4. Does the laptop connect successfully to other Wi-Fi networks (for example, a mobile hotspot)?

Please try these steps in order, if you haven’t already:

1. Restart network devices

• Power off the laptop
• Unplug your modem and router for 30–60 seconds
• Power them back on and wait until the internet is fully up
• Turn on the laptop and try connecting again

2. Forget and reconnect to the network

• Go to Settings > Network & Internet > Wi-Fi > Manage known networks
• Select your home Wi-Fi and click Forget
• Restart the laptop and reconnect using the Wi-Fi password

3. Check Airplane mode and Wi-Fi adapter

• Make sure Airplane mode is OFF
• In Device Manager > Network adapters, confirm the Wi-Fi adapter is enabled
• If disabled, right-click and enable it

4. Update or reinstall the Wi-Fi driver

• Open Device Manager
• Expand Network adapters
• Right-click your wireless adapter → Uninstall device
• Restart the laptop (Windows will reinstall the driver automatically)

If possible, download the latest Wi-Fi driver from HP’s official support page for your laptop model.

5. Reset network settings (last resort)

• Go to Settings > Network & Internet > Advanced network settings
• Select Network reset
• Restart the laptop and reconnect

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World