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- HP Community
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- Notebook Wireless and Networking
- Windows 7 Installation Missing Drivers [core i3 5005u]

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12-18-2021 03:55 AM
Hello, I downgraded my Windows 10 to Windows 7 Ultimate x64, Everything is successful excepts some drivers are missing, Wireless Adapter, Ethernet, Bluetooth and the Universal Serial Bus. Please help me. Where could I found those drivers. Thanks in Advance
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12-18-2021 08:38 AM
Hi, @Koy_Koy
I don't know where you can find USB 3.1 drivers for W7. HP doesn't have any.
Wifi and Bluetooth. Based on your notebook's specs, I will assume it has the Realtek RTL8723DE wifi adapter.
Here's the problem with that...for some reason even though you can install the drivers, the wifi and or BT radios are turned off in W7 unless you mask some of the pins, which requires taking the notebook apart.
See Markk1979's post regarding that issue...
Re: wireless button radio driver - HP Support Community - 6819559
So...here are the drivers you need (except the USB).
Wifi: Hopefully, you will not have the problem I have mentioned.
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe
Bluetooth:
https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe
Ethernet:
https://ftp.hp.com/pub/softpaq/sp91001-91500/sp91410.exe
This is the latest W7 USB controller driver I could find from HP, but I don't believe it will work.
12-18-2021 04:36 AM
hi
Hp does not develop drivers for older systems try this
Find your drivers. Analyze your PC and your blue screens.
https://support.hp.com/us-en/product/hp-15-bs100-laptop-pc/16851388/model/23377005
it's up to you to see, it won't be as efficient as with windows 10
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12-18-2021 08:38 AM
Hi, @Koy_Koy
I don't know where you can find USB 3.1 drivers for W7. HP doesn't have any.
Wifi and Bluetooth. Based on your notebook's specs, I will assume it has the Realtek RTL8723DE wifi adapter.
Here's the problem with that...for some reason even though you can install the drivers, the wifi and or BT radios are turned off in W7 unless you mask some of the pins, which requires taking the notebook apart.
See Markk1979's post regarding that issue...
Re: wireless button radio driver - HP Support Community - 6819559
So...here are the drivers you need (except the USB).
Wifi: Hopefully, you will not have the problem I have mentioned.
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe
Bluetooth:
https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe
Ethernet:
https://ftp.hp.com/pub/softpaq/sp91001-91500/sp91410.exe
This is the latest W7 USB controller driver I could find from HP, but I don't believe it will work.
12-18-2021 02:04 PM
Hi Paul, Wow thank you, I've installed first the USB 3.1 I dunno what happened but gladly it works, then I tried to install the wireless drivers and it also works, I have tried to connect to a WiFi and its working. I think there's a problem with the Bluetooth driver, after the cmd pop up its closes immediately. Nevermind what's important to me is the USB and wireless network.
Cheers, mate.
I love this community
12-18-2021 02:14 PM - edited 12-18-2021 02:15 PM
You're very welcome.
You can try the older BT driver and see if that works...
https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe
If there is no Bluetooth device manager category in the device manager, then W7 has the BT turned off as I indicated in the above discussion link I posted.
No fix other than to remove the card and mask the pins.