Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 14-an000 Notebook PC series
Microsoft Windows 7 (64-bit)

Hi all, hoping someone can help.

 

I've picked up a HP 14-AN-001NA Notebook recently and have removed windows 10 and gone back to win 7 (64 bit). However there is only support available for windows 10. I've been through numerous threads asking the same question and the links are either out of date or simply supply driver links that dont work.

 

Whilst i need quite a few drivers i'm sure that if i can get net access i can do the rest. So im wondering if anyone can help with a link for a network driver(s) that'll work!

 

I believe this information is required:

 

 

ETHERNET

 

PCI\VEN_10EC&DEV_8136&SUBSYS_81E5103C&REV_07

PCI\VEN_10EC&DEV_8136&SUBSYS_81E5103C

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_020

 

 

NETWORK

 

PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C&REV_00

PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C

PCI\VEN_10EC&DEV_B723&CC_028000

PCI\VEN_10EC&DEV_B723&CC_0280

 

 

Thanks in advance for any help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

For the ethernet, download, unzip and run the setup application from the W7 driver at the link below...

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp82501-83000/sp82801.exe

 

Bluetooth:

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

For the ethernet, download, unzip and run the setup application from the W7 driver at the link below...

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp82501-83000/sp82801.exe

 

Bluetooth:

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

HP Recommended
Perfect! Exactly what i was after.

Not often you get a resolution from the first post so thank you Paul. Much appreciated
HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.