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VitoCorleone
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Windows cannot find Bluetooth device

HP Recommended
HP Mini 110-3737tu
Microsoft Windows 7 (32-bit)

The issue is windows is unable to find Bluetooth devices to connect to.

I was able to install the Broadcom 2070 Bluetooth driver but when I try to install the Realtek Motorola BC8 Bluetooth 3.0+HS Driver, I am greeted with the message `bluetooth hardware must be switched on to run this package`.

I also tried the method given in this thread [link] . But all in vain.

The thing is this laptop belongs to one of my relatives and I am trying to fix this remotely. I am really close to pulling my hairs out. Please any help would be appreciated.

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Paul_Tikkanen
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Message 2 of 4
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Hi:

 

The parts list for your notebook indicates that it comes with a Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR combination adapter.

 

HP PartSurfer

 

So, the only Bluetooth driver that is going to work would be the Broadcom Bluetooth driver.

 

The only suggestion I can offer would be to see if a newer version of the Broadcom Bluetooth driver works for you.

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61617.exe

 

 

 

 

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VitoCorleone
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Thank you for the quick response. I tried installing the provided drivers but I still get nothing while searching for bluetooth devices.

I also removed all the earlier drivers that I installed before installing this, but I still get nothing :

 Screenshot 2021-01-14 174428.png
Is there anything I might be missing ?

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Paul_Tikkanen
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You're very welcome.

 

The only other suggestion I can offer would be to make sure that you have elected to make your PC discoverable for Bluetooth in W7.

 

How to Set Up Bluetooth for a Windows 7 PC (makeuseof.com)

 

If you have done that already, then watch this video and see if the steps in the video resolve the problem.

 

(SOLVED) WINDOWS 7 Bluetooth DOESN'T FIND DEVICES! - YouTube

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