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‎03-09-2022 05:16 PM - edited ‎03-10-2022 06:15 PM

HP Recommended
Product: HP Pavilion dv6-1359wm Entertainment Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I lost my internet connection. When I run diagnostics it says it can’t find the driver for the network adapter. When I did a restart it said HP Wireless Module not found. 

I walked through the HP help assistant. When I go to device manage the driver (Realtek) is not present? I was going to attempt to uninstall it, scan for hardware changes, then re-install, but that does not seem to be an option. I am assuming I will need to download the driver that is missing from the internet and attempt a reinstall - but what driver do I need? Also, will that fix the issue or could the network adapter itself have gone bad? 

 

Please help? 

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