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‎07-14-2021 07:57 AM - edited ‎07-14-2021 09:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

A few days ago my wifi randomly stopped working. I looked in the device manager and both the wifi and bluetooth are showing up with a yellow triangle. I tried uninstalling them and then reinstalling their drivers. That did not help so yesterday I wiped windows completely, which that finished this morning but the network and bluetooth still have the yellow triangle.  Intel has a newer driver that I tried installing but it just says the best driver is already installed. 

 

Specs: HP Pavilion, Windows 10 Home 21H1. I wiped using Windows Recovery, which it puts 21H1 on there. I'm pretty sure this update is what killed my adapter. I can't seem to find away to create recovery media with a previous version of Windows. I think it could be a driver compatibility issue. The latest driver from HP is dated 2020. Is there anything I can do? This laptop is barely 2 years old.

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2 REPLIES 2

‎07-14-2021 06:00 PM

HP Recommended
@turtledove78 wrote:

.... I'm pretty sure this update is what killed my adapter. I can't seem to find away to create recovery media with a previous version of Windows. I think it could be a driver compatibility issue. ...

@turtledove78 

 

But what is your machine ?

 

Regards.

BH
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‎07-14-2021 08:04 PM

HP Recommended

the full model is HP Pavilion 15-cs2073cl

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