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- HP Community
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- Notebook Wireless and Networking
- Wireless Button Doesn't Work - remains amber/off in either p...

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02-28-2009 01:06 PM
03-09-2009 04:21 PM
08-12-2009 06:25 PM
Hey I HOPE this works for you! I researched this too! The info. was about the keyboard not working, but it worked! Same problem amber light, and no response when touched! Neither the volume or those upper keys responed. SO NE WAY; the answer is turn it off, remove battery for a couple secs., and replace. Then after load up gently touch the amber key to turn it on. It worked for us after trying help docs. and other stuff.
01-23-2010 01:28 PM
I was working on my friend's HP Pavilion dv5-1004nr laptop because his wireless button had the same issue; it was always orange (off) and it could not be pressed to enable it. I tried installing the HP Wireless Assistant, but that just told me what I already knew. It just gave me the message that wireless was disabled and that I needed to press the button. However, I updated the BIOS on the laptop using HP's latest BIOS flash utility, updating the BIOS to version F.37, and after restarting the workstation it fixed the issue! I was able to press the wireless button and successfully use the wirless.
09-13-2010 04:34 PM
i have a ProBook 4520s and i have pretty much the same problem, just that my button stays on(blue) and it's been like this for a few weeks now. I tried turning off wireless; it says it's disabled, but the button doesn't change its status. And it wouldn't be a problem if my wireless connection would actually work. I'm now trying to install hp wireless assistant. I hope it's going to help, somehow.
01-15-2012 08:49 AM
Just had the same problem with my Model DV2000 (DV2037us) Series laptop; wireless button stayed amber and computer would not recognize any wireless networks. The network card was recognized in the device manager, drivers were updated and everything seemed to be functioning fine. Only issue could have been I haven't used my laptop for some time, it wasn't on a charger and the battery was very dead (time and date had to be reset when I booted up).
The answer for me turned up in the HP Wireless Assistance.
1) Open HP Wireless Assistant and select the "Properties" setting. This opens a "Settings" dialog box.
2) Select the "Independent Controls..." button, then "Apply"
3) This adds an "Action" field in HP Wireless Assistant for the wireless network card.
4) Select "Turn On" in the Action field.
That's it! Amber light turned blue and everything is back to normal. I attached images for reference.
What surprises me is that after reviewing 10+ blogs and HP's support, I did not see any mention of this approach. I hope it helps others; I was getting frustrated and ready to replace the network card.