Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
1 REPLY 1
04-14-2020 04:23 PM
@Jabc123 To confirm, since there's no such device titled HP 16, is this your device: HP 15-af013cl Notebook PC (Click here to confirm), that said, here's a few things you need to know about upgrades: I must let you know that HP does not recommend upgrades or hardware changes as the device is equipped with parts that perform at its optimal performance by design, that said, the upgradeable parts listed by HP articles are purely for your ease, as the decision to upgrade will be at your own discretion.
That out of the way, here's an image with the parts tested and approved to work with this device, by HP:
(For more details on how to replace it: click here and visit page. 42 Chapter 6 Removal and replacement procedures for Authorized Service Pr...
P.S: Welcome to HP Community 😉
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community