• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY - 17-u110nr

Ok so at first my laptop was randomly disconnecting from the wifi whenever I put my laptop in sleep mode. I would simply just restart it and it would work fine. It then got to a point where the available networks tab would show completely empty. I knew it wasnt my router because I was playing my PS4 at the same time with no issues. 

 

I dug in some forums and saw to look for hidden devices in the device manager which popped up the Intel Wireless 7625 Driver and to redownload the driver. That didnt work as I didnt have wifi at all at this point so I connected my wifi through bluetooth on my Iphone. I then uninstalled the driver and restarted hoping it would redownload. It didnt. 

 

I then just clean installed the Intell 7625 driver and it stated it was unable to complete the install.   I went to HP directly to download the current Windows 10 Wifi driver and again it would not complete the download

 

I then made a pivot to go to System Restore to a couple of days before. It kept on popping up an error message that a "$Deleted" folder couldnt be found. I then made the pivot to completely delete the wifi and bluetooth driver and reboot hoping it would reinstall using automatic repair. It did not. At this point I did a System Check and the ONLY error I had is that the Wireless Module was missing Nothing about my hardware or memory showed as a problem.

 

I attempted to boot with command prompt and go the Bootrec fix route, did not work. I tried to duplicate the bcdbackup, did not work. I then tried to boot in safe mode but it does not work. I was then stuck in the Automatic Repair loop which i disabled the recovery enabled option through command prompt. Now anytime I try to boot it gives me a 0x00000001 error. Ive gotten to a point where I just have up and have attempted to reset the pc completely but that doesnt work either and says its unable to reset. I went back into the command prompt and its now currently showing that there is no sign of a Windows Installation on the computer at this point.

 

Nothing I do works and the only thing Im able to do at this time is turn it on and press F11. Can someone give me any sort of help as Ive tried almost everything and before this issue a couple of days ago Ive had not one single hardware issue with this computer. 

2 REPLIES 2
HP Recommended

@Lasalle99 

 

By default, the wifi adapter is disable when computer sleeps. It should wake up when computer awakes. You can simply tell it not to sleep. In my case, it turn it off.

 

            awake.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I appreciate the response only issue is that at this point Im not able to get past the boot of the system to even get to the settings to turn that option off. At this point the laptop is pushing out an Unable To Start error or the 0x0000001 error. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.