cancel
Showing results for 
Search instead for 
Did you mean: 
gvaneynde1
Level 1
9 6 0 0
Message 1 of 4
164
Flag Post

Wireless Module not found

HP Recommended
Pavilion dv7Notebook PC
Microsoft Windows 10 (64-bit)

Hello,

After cold start I see"Wireless Module not Found / The system has detected that The Wireless module  is not installed correctly of that not fonctioning.

type : SPS#593837-001

Intentend to buy a new on but didn't find... Is ther an upgrade ? or some other compatible ?20200920_171654.jpg

Thank's for helping me

regards

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,490 476 754
Message 2 of 4
Flag Post
HP Recommended

@gvaneynde1 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

HTTP://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

Was this reply helpful? Yes No
gvaneynde1
Author
Level 1
9 6 0 0
Message 3 of 4
Flag Post
HP Recommended

Hello,

Laptop ref: HP Pavilion dv7-3155 ef. / Serial nr CNF0065JLD / Product nr WK585EA#ABF

Wlan module Half Minicard.

Laptop was buyed in Belgium

regards

Guy

Was this reply helpful? Yes No
praveen196
HP Support Agent
HP Support Agent
10,488 10,490 476 754
Message 4 of 4
Flag Post
HP Recommended

@gvaneynde1

 

Thank you for the information.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Or you can conatct the local service center.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

Have a nice day!!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation