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‎02-26-2024 07:34 PM

HP Recommended

Just purchased a HP Wireless Kayboard and Mouse 300 combo.  They use just a single USB.  The keyboard works fine but the mouse doesn't work at all. Any suggestions? I note a small "connect" button under the Mouse, but it doesn't appear to do anything either.

1 person had the same question
1 REPLY 1

‎02-26-2024 09:14 PM

HP Recommended

@Charlee2012 

 

Its specs

 

            https://www.hp.com/au-en/shop/hp-wireless-keyboard-and-mouse-300-3ml04aa.html

 

The mouse also needs batteries. Is it brand new ? Please return it and get a new set.

 

Regards.

BH
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