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Message 1 of 2
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Wireless Network Adapter Missing

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HPStream11 Laptop - Ll6jO7BN
Microsoft Windows 10 (64-bit)

There no wireless network adapter and only Bluetooth connection on device manager. Want wireless network adapter back. I try everything and it still don’t work, reseted the whole laptop not work. Any help? This is HP Stream - 11-ah117wm and I saw that other people have same issue is there way HP can fix or I can fix by myself ?

HP Support Agent
HP Support Agent
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I reviewed your post and I understand that the wireless driver is missing in the device manager.


Don’t worry, I assure you I will try my best to get this sorted.


When was the last time the wireless connection was working fine?

Have you exited out of Windows S Mode?


Meanwhile, I recommend you download and install the wireless card driver from the below link and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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