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‎11-02-2023 11:03 AM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a

My internet was upgraded to fiber and since that time I have not been able to get my printer to attach to wireless. I have pushed the WPS button as well as entered my passcode and the printer will not recognize.  I did recently set up another printer and it was successful, so I think I am following instructions correctly.  Any thoughts?

Category:
1 REPLY 1

‎11-02-2023 01:40 PM

HP Recommended

@zot13 

 

Welcome to HP Support Forum. Please use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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