• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP TouchSmart 320-1030 Desktop PC
Microsoft Windows 10 (64-bit)

 

                                  Hello, I need to put a wifi driver in my desktop pc but I can not locate the driver that I need to download!                                      I have looked all over in my pc for it, but it has vanished. I have the networking card but no drive! I have                                        been working on this for to many days; Can somebody please HELP ME fix this? I'm running Windows 10                                    PRO 64bit and I am attaching a picture of my networking card for you all to see.

                                  Maybe there is something wrong with the card it self and I'm just not seeing it!  Any help would be greatly

                                  appreciated. Thank You a head of time!

 

 

20230925_160537.jpg

20230925_160316.jpg

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, that is a very common problem with that model Wi-Fi card and W10.

 

It completely disappears from the device manager and there are no drivers or fixes to get it to work again.

 

You have two options:

 

Go back to W7 (not recommended).

 

Use a USB Wi-Fi adapter.

 

I use this one for example, and it has both dual band Wi-Fi as well as Bluetooth.

 

Amazon.com: USB WiFi Bluetooth Adapter, 600Mbps Dual Band 2.4/5Ghz Wireless Network External Receive...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.